> For the complete documentation index, see [llms.txt](https://simplidots.gitbook.io/faq/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://simplidots.gitbook.io/faq/frequently-asked-questions.md). # Frequently Asked Questions - [UMUM](https://simplidots.gitbook.io/faq/frequently-asked-questions/master.md) - [Apakah SimpliDOTS terpercaya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-terpercaya.md) - [Apa itu SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apa-itu-simplidots.md) - [Apakah SimpliDOTS ada sistem Backup data?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-ada-sistem-backup-data.md) - [Apa saja produk yang ditawarkan oleh SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apa-saja-produk-yang-ditawarkan-oleh-simplidots.md) - [Apakah data penjualan yang telah menggunakan program lain, dapat dipindah ke program SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-data-penjualan-yang-telah-menggunakan-program-lain-dapat-dipindah-ke-program-simplidots.md) - [Apakah SimpliDOTS pilihan tepat untuk bisnis saya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-pilihan-tepat-untuk-bisnis-saya.md) - [Bagaimana cara melakukan konfirmasi pembayaran yang telah dilakukan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/bagaimana-cara-melakukan-konfirmasi-pembayaran-yang-telah-dilakukan.md) - [Saya ingin berlangganan DMS, bagaimana caranya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/saya-ingin-berlangganan-dms-bagaimana-caranya.md) - [Bisnis saya membutuhkan laporan akuntansi. Apakah SimpliDOTS bisa memenuhi kebutuhan saya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/bisnis-saya-membutuhkan-laporan-akuntansi.-apakah-simplidots-bisa-memenuhi-kebutuhan-saya.md) - [Apakah ada pelatihan untuk implementasi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-ada-pelatihan-untuk-implementasi.md) - [Apakah saya dapat menentukan target untuk salesman saya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-saya-dapat-menentukan-target-untuk-salesman-saya.md) - [Bagaimana jika device saya hilang atau rusak?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/bagaimana-jika-device-saya-hilang-atau-rusak.md) - [Apakah aplikasi SimpliDOTS sudah terlindung dari Fake GPS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-aplikasi-simplidots-sudah-terlindung-dari-fake-gps.md) - [Apakah satu akun SFA dapat dipakai bersamaan di device lain?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-satu-akun-sfa-dapat-dipakai-bersamaan-di-device-lain.md) - [Jika perusahaan merupakan PKP, apakah DMS bisa membantu menyiapkan laporan untuk pajak?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/jika-perusahaan-merupakan-pkp-apakah-dms-bisa-membantu-menyiapkan-laporan-untuk-pajak.md) - [Apakah SimpliDOTS dapat menjamin keamanan data bisnis Saya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-dapat-menjamin-keamanan-data-bisnis-saya.md) - [Berapa harga berlangganan DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/berapa-harga-berlangganan-dms.md) - [Berapa harga berlangganan RO?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/berapa-harga-berlangganan-ro.md) - [Berapa harga berlangganan White Labelling Retail?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/berapa-harga-berlangganan-white-labelling-retail.md) - [Apakah SimpliDOTS tersedia dalam aplikasi offline?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-tersedia-dalam-aplikasi-offline.md) - [Bagaimana cara menambah kuota users berlangganan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/bagaimana-cara-menambah-kuota-users-berlangganan.md) - [Apakah pelanggan yang berstatus Unverified dapat melakukan transaksi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-pelanggan-yang-berstatus-unverified-dapat-melakukan-transaksi.md) - [Mengapa saya harus memilih SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/mengapa-saya-harus-memilih-simplidots.md) - [Jika koneksi internet saya kurang stabil, apakah transaksi saya dapat dikirim?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/jika-koneksi-internet-saya-kurang-stabil-apakah-transaksi-saya-dapat-dikirim.md) - [SimpliDOTS diperuntukkan bagi golongan usaha apa saja?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/simplidots-diperuntukkan-bagi-golongan-usaha-apa-saja.md) - [Produk yang saya miliki beragam, apakah dapat dimasukkan ke dalam sistem SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/produk-yang-saya-miliki-beragam-apakah-dapat-dimasukkan-ke-dalam-sistem-simplidots.md) - [Apakah saya dapat mendaftarkan aplikasi retail atas nama perusahaan saya sendiri?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-saya-dapat-mendaftarkan-aplikasi-retail-atas-nama-perusahaan-saya-sendiri.md) - [Jika terjadi kendala, apa yang harus saya lakukan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/jika-terjadi-kendala-apa-yang-harus-saya-lakukan.md) - [SimpliDOTS sesuai dengan kebutuhan saya. Bagaimana saya mendaftarnya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/simplidots-sesuai-dengan-kebutuhan-saya.-bagaimana-saya-mendaftarnya.md) - [Jika ada kendala, apakah SimpliDOTS bersedia datang?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/jika-ada-kendala-apakah-simplidots-bersedia-datang.md) - [Apakah perwakilan SimpliDOTS sudah ada di seluruh wilayah Indonesia?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-perwakilan-simplidots-sudah-ada-di-seluruh-wilayah-indonesia.md) - [Apakah SimpliDOTS bersedia refund jika tidak jadi berlangganan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-bersedia-refund-jika-tidak-jadi-berlangganan.md) - [Saya ingin berlangganan SAP, bagaimana caranya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/saya-ingin-berlangganan-sap-bagaimana-caranya.md) - [Saya ingin berlangganan RO, bagaimana caranya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/saya-ingin-berlangganan-ro-bagaimana-caranya.md) - [Apakah SimpliDOTS dapat terhubung ke printer thermal?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-dapat-terhubung-ke-printer-thermal.md) - [Apakah SimpliDOTS mendukung sistem canvas?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-mendukung-sistem-canvas.md) - [Bagaimana cara melakukan perpanjangan berlangganan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/bagaimana-cara-melakukan-perpanjangan-berlangganan.md) - [Apa itu SFA?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apa-itu-sfa.md) - [Setelah berlangganan dengan SimpliDOTS, bagaimana service yang diberikan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/setelah-berlangganan-dengan-simplidots-bagaimana-service-yang-diberikan.md) - [Apakah SimpliDOTS open API?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-simplidots-open-api.md) - [Apakah saya dapat melacak keberadaan salesman saya di lapangan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apakah-saya-dapat-melacak-keberadaan-salesman-saya-di-lapangan.md) - [Apa saja keuntungan menggunakan DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/master/apa-saja-keuntungan-menggunakan-dms.md) - [Memulai dengan SimpliDOTS](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots.md) - [Distribution Management System (DMS)](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms.md) - [Apakah saya bisa melakukan export laporan di BI?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-saya-bisa-melakukan-export-laporan-di-bi.md) - [Laporan apa yang berfungsi untuk dapat melihat rekapan secara detail mengenai hasil kunjungan sales?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/laporan-apa-yang-berfungsi-untuk-dapat-melihat-rekapan-secara-detail-mengenai-hasil-kunjungan-sales.md) - [Menu apa yang menampilkan hasil gambar yang diambil oleh driver pada saat pengantaran?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/menu-apa-yang-menampilkan-hasil-gambar-yang-diambil-oleh-driver-pada-saat-pengantaran.md) - [Laporan apa yang berfungsi menampilkan detail usia piutang usaha customer ?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/laporan-apa-yang-berfungsi-menampilkan-detail-usia-piutang-usaha-customer.md) - [Laporan apa yang berfungsi untuk melihat customer yang sudah tidak aktif bertransaksi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/laporan-apa-yang-berfungsi-untuk-melihat-customer-yang-sudah-tidak-aktif-bertransaksi.md) - [Apakah ada aplikasi khusus driver DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-ada-aplikasi-khusus-driver-dms.md) - [Bagaimana jika saya lupa password?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-jika-saya-lupa-password.md) - [Bagaimana setting agar nama sales bisa muncul juga di kolom driver pada halaman generate delivery?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-setting-agar-nama-sales-bisa-muncul-juga-di-kolom-driver-pada-halaman-generate-delivery.md) - [Bagaimana cara masuk ke DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-masuk-ke-dms.md) - [Bagaimana cara mendaftarkan akun pegawai?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-mendaftarkan-akun-pegawai.md) - [Bagaimana cara migrasi data dari program sebelumnya ke DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-migrasi-data-dari-program-sebelumnya-ke-dms.md) - [Bagaimana cara mendaftar akun DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-mendaftar-akun-dms.md) - [Sales Force Automation (DMS)](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/sales-force-automation-dms.md) - [Menu Utama DMS](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/menu-utama-dms.md) - [Berapa harga berlangganan DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/berapa-harga-berlangganan-dms.md) - [Bagaimana cara menentukan jenis dokumen faktur?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-menentukan-jenis-dokumen-faktur.md) - [Bagaimana cara membatalkan transaksi penjualan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-membatalkan-transaksi-penjualan.md) - [Bagaimana cara print list data SO yang akan diproses pengirimannya sebelum di generate delivery?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-print-list-data-so-yang-akan-diproses-pengirimannya-sebelum-di-generate-delivery.md) - [Bagaimana cara mendaftarkan produk?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-mendaftarkan-produk.md) - [Apakah satu akun aplikasi SFA bisa dipakai bersamaan di device lain?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-satu-akun-aplikasi-sfa-bisa-dipakai-bersamaan-di-device-lain.md) - [Apakah pesanan yang berstatus verified sudah memotong stok di sistem?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-pesanan-yang-berstatus-verified-sudah-memotong-stok-di-sistem.md) - [Apa fungsi dari Device ID pada detail employee master?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-fungsi-dari-device-id-pada-detail-employee-master.md) - [Apakah pelanggan yg berstatus blacklist bisa melakukan transaksi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-pelanggan-yg-berstatus-blacklist-bisa-melakukan-transaksi.md) - [Apakah customer yg berstatus unverified bisa melakukan transaksi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-customer-yg-berstatus-unverified-bisa-melakukan-transaksi.md) - [Apa beda pengembalian (return) produk dari Delivery Summary dengan return bebas atau Return by SO?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-beda-pengembalian-return-produk-dari-delivery-summary-dengan-return-bebas-atau-return-by-so.md): Terdapat perbedaan dalam mengembalikan pesanan setelah pengantaran. Berikut penjelasannya: - [Bagaimana jika produk yang dijual memiliki embalase?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-jika-produk-yang-dijual-memiliki-embalase.md) - [Apakah pada saat stok kosong, pesanan masih dapat diproses?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-pada-saat-stok-kosong-pesanan-masih-dapat-diproses.md) - [Bagaimana cara melihat laporan penjualan melalui aplikasi Supervision?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-laporan-penjualan-melalui-aplikasi-supervision.md) - [Apakah saya dapat mengubah unit produk yang telah digunakan untuk transaksi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-saya-dapat-mengubah-unit-produk-yang-telah-digunakan-untuk-transaksi.md) - [Apa yang terjadi jika saya import ulang data produk?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-yang-terjadi-jika-saya-import-ulang-data-produk.md) - [Bagaimana memproses pesanan (SO) yang akan dikirim kembali?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-memproses-pesanan-so-yang-akan-dikirim-kembali.md) - [Mengapa status pesanan otomatis berubah menjadi cancelled setelah confirm Delivery Summary ?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/mengapa-status-pesanan-otomatis-berubah-menjadi-cancelled-setelah-confirm-delivery-summary.md) - [Bagaimana jika tidak ada kendaraan khusus namun menggunakan ekspedisi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-jika-tidak-ada-kendaraan-khusus-namun-menggunakan-ekspedisi.md) - [Bagaimana cara membuat diskon khusus pelanggan tertentu?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-membuat-diskon-khusus-pelanggan-tertentu.md) - [Bagaimana cara menghapus pelanggan yang sudah tidak berlangganan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-menghapus-pelanggan-yang-sudah-tidak-berlangganan.md) - [Apakah jika order berstatus draft dan verified bisa dihapus?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-jika-order-berstatus-draft-dan-verified-bisa-dihapus.md) - [Bagaimana cara untuk melakukan verifikasi pesanan dalam jumlah banyak ?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-untuk-melakukan-verifikasi-pesanan-dalam-jumlah-banyak.md) - [Bagaimana cara mendaftarkan pelanggan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-mendaftarkan-pelanggan.md) - [Jika saya memiliki beberapa cabang, apakah saya dapat melihat laporannya menjadi satu?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/jika-saya-memiliki-beberapa-cabang-apakah-saya-dapat-melihat-laporannya-menjadi-satu.md) - [Bagaimana cara melakukan setting otoritas pengguna?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melakukan-setting-otoritas-pengguna.md) - [Bagaimana cara membuat pesanan penjualan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-membuat-pesanan-penjualan.md) - [Bagaimana jika tracking agent dinonaktifkan (off), apakah masih bisa melihat track salesman?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-jika-tracking-agent-dinonaktifkan-off-apakah-masih-bisa-melihat-track-salesman.md) - [Bagaimana jika salesman tidak melakukan sync transaction?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-jika-salesman-tidak-melakukan-sync-transaction.md) - [Harga apa yang akan diambil jika stok dimasukkan dari menu Stock Transaction In?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/harga-apa-yang-akan-diambil-jika-stok-dimasukkan-dari-menu-stock-transaction-in.md) - [Bagaimana cara mengubah status menjadi draft ke verified?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-mengubah-status-menjadi-draft-ke-verified.md) - [Bagaimana jika sales tidak melakukan sync picture?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-jika-sales-tidak-melakukan-sync-picture.md) - [Bagaimana cara mengedit pesanan atau Sales Order?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-mengedit-pesanan-atau-sales-order.md) - [Bagaimana cara menginput down payment dan penerapannya seperti apa?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-menginput-down-payment-dan-penerapannya-seperti-apa.md) - [Mengapa pelanggan tidak tampil di aplikasi SFA - DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/mengapa-pelanggan-tidak-tampil-di-aplikasi-sfa-dms.md) - [Apakah saya dapat mengedit Purchase Invoice?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-saya-dapat-mengedit-purchase-invoice.md) - [Apakah bisa melakukan payment jika tidak memiliki Purchase Invoice?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-bisa-melakukan-payment-jika-tidak-memiliki-purchase-invoice.md) - [Apakah Asset dapat diproses jual dari sistem SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-asset-dapat-diproses-jual-dari-sistem-simplidots.md) - [Apakah pada menu Bank Deposit hanya bisa menampilkan akun dari rekening bank?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-pada-menu-bank-deposit-hanya-bisa-menampilkan-akun-dari-rekening-bank.md) - [Apakah saya bisa mengatur promo jika satu produk memiliki 2 promo berbeda dan bertingkat?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-saya-bisa-mengatur-promo-jika-satu-produk-memiliki-2-promo-berbeda-dan-bertingkat.md) - [Apa fungsi Division pada product, customer dan employee master?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-fungsi-division-pada-product-customer-dan-employee-master.md) - [Apakah pegawai boleh memiliki lebih dari satu divisi?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-pegawai-boleh-memiliki-lebih-dari-satu-divisi.md) - [Bagaimana proses alternatif canvassing yang bisa diproses di DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-proses-alternatif-canvassing-yang-bisa-diproses-di-dms.md) - [Bagaimana cara melihat laporan faktur yang belum lunas atau outstanding?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-laporan-faktur-yang-belum-lunas-atau-outstanding.md) - [Apa fungsi dari Rekap Delivery dan Invoice?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-fungsi-dari-rekap-delivery-dan-invoice.md) - [Bagaimana menginput pesanan dengan produk sampel (gratis)?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-menginput-pesanan-dengan-produk-sampel-gratis.md) - [Bagaimana cara mendaftarkan akun (Chart of Account)?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-mendaftarkan-akun-chart-of-account.md) - [Apa fungsi reconcile pada bagian jurnal entry di menu Chart of Account?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-fungsi-reconcile-pada-bagian-jurnal-entry-di-menu-chart-of-account.md) - [Apakah saya harus melakukan Purchase Delivery?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-saya-harus-melakukan-purchase-delivery.md): Anda bisa generate Purchase Invoice langsung untuk memasukan stok dari Purchase Order tanpa melakukan generate Purchase Delivery dengan cara berikut. - [Laporan apa yang menampilkan rekapan detail penjualan berdasarkan nomor faktur penjualan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/laporan-apa-yang-menampilkan-rekapan-detail-penjualan-berdasarkan-nomor-faktur-penjualan.md): Laporan apa yang berfungsi menampilkan rekapan penjualan secara detail berdasarkan dokumen transaksi faktur? - [Bagaimana cara melihat gambar yang diambil ketika pengiriman?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-gambar-yang-diambil-ketika-pengiriman.md): Pada menu apa saya dapat melihat hasil gambar yang diambil oleh driver pada saat melakukan proses delivery? - [Metode pencatatan persediaan apa saja yang ada di SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/metode-pencatatan-persediaan-apa-saja-yang-ada-di-simplidots.md) - [Bagaimana cara melakukan setting perusahaan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melakukan-setting-perusahaan.md) - [Bagaimana cara melihat riwayat aktivitas yang dilakukan oleh seluruh akun?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-riwayat-aktivitas-yang-dilakukan-oleh-seluruh-akun.md) - [Bagaimana cara setting sales target?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-setting-sales-target.md): Apabila Anda ingin membuat Sales Target, silakan ikuti langkah-langkah berikut ini: - [Bagaimana memodifikasi report invoice agar sesuai dengan kebutuhan saya? Apakah ada dikenakan biaya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-memodifikasi-report-invoice-agar-sesuai-dengan-kebutuhan-saya-apakah-ada-dikenakan-biaya.md) - [Apa arti dari DO yang berstatus waiting?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-arti-dari-do-yang-berstatus-waiting.md) - [Bagaimana dengan akun yang telah terdaftar jika salesman saya telah resigned?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-dengan-akun-yang-telah-terdaftar-jika-salesman-saya-telah-resigned.md): Jika salesman Anda resigned, silakan hapus user di menu Account Setting, dengan langkah berikut: - [Bagaimana cara membuat pesanan pembelian atau Melakukan Purchase Order?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-membuat-pesanan-pembelian-atau-melakukan-purchase-order.md) - [Apa itu DMS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-itu-dms.md) - [Bagaimana cara melihat kunjungan salesman melalui mobile?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-kunjungan-salesman-melalui-mobile.md): Anda dapat melihat kunjungan salesman melalui mobile dengan mengggunakan aplikasi "SimpliDOTS Supervision" - [Apakah bisa generate Purchase Invoice dari Purchase Order tanpa generate Purchase Delivery?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-bisa-generate-purchase-invoice-dari-purchase-order-tanpa-generate-purchase-delivery.md) - [Bagaimana cara melihat kunjungan salesman melalui mobile?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-kunjungan-salesman-melalui-mobile-1.md) - [Apakah ada pemberitahuan jika terdaftar faktur yang sudah jatuh tempo?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-ada-pemberitahuan-jika-terdaftar-faktur-yang-sudah-jatuh-tempo.md) - [Apakah Saya dapat mengedit pesanan dengan status verified?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-saya-dapat-mengedit-pesanan-dengan-status-verified.md) - [Apakah pesanan yang berstatus verified masih bisa di-edit oleh salesman di SFA?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apakah-pesanan-yang-berstatus-verified-masih-bisa-di-edit-oleh-salesman-di-sfa.md) - [Apa saja yang boleh di edit di master data pelanggan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-saja-yang-boleh-di-edit-di-master-data-pelanggan.md) - [Apa metode pencatatan di SimpliDOTS?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-metode-pencatatan-di-simplidots.md) - [Apa arti dari status order To Invoice?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/apa-arti-dari-status-order-to-invoice.md) - [Bagaimana cara melihat stock sesuai gudang yang ditentukan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-stock-sesuai-gudang-yang-ditentukan.md) - [Bagaimana cara melihat gambar bukti kunjungan salesman di backoffice?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-melihat-gambar-bukti-kunjungan-salesman-di-backoffice.md) - [Bagaimana cara menggabungkan pelanggan special? (Customer Group)](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/distribution-management-system-dms/bagaimana-cara-menggabungkan-pelanggan-special-customer-group.md): Anda dapat menggabungkan pelanggan dengan mengikuti langkah berikut ini: - [Sales Automation Platform (SAP)](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap.md) - [Bagaimana cara mendaftar akun SAP?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-mendaftar-akun-sap.md) - [Bagaimana cara integrasi ke Jurnal.id?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-integrasi-ke-jurnal.id.md) - [Bagaimana cara integrasi ke Accurate Online?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-integrasi-ke-accurate-online.md) - [Bagaimana jika saya ingin integrasi ke program saya sebelumnya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-jika-saya-ingin-integrasi-ke-program-saya-sebelumnya.md) - [Bagaimana cara mendaftarkan akun pegawai?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-mendaftarkan-akun-pegawai.md) - [Apakah sales bisa menginput order item return pada SFA pada integrasi Accurate?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/apakah-sales-bisa-menginput-order-item-return-pada-sfa-pada-integrasi-accurate.md) - [Apa yang harus dilakukan jika muncul error "Invalid Refresh Token"?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/apa-yang-harus-dilakukan-jika-muncul-error-invalid-refresh-token.md) - [Apakah saya dapat melakukan integrasi pricelist?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/apakah-saya-dapat-melakukan-integrasi-pricelist.md) - [Apa itu SAP?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/apa-itu-sap.md) - [Mengapa pelanggan tidak tampil di aplikasi SFA - SAP?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/mengapa-pelanggan-tidak-tampil-di-aplikasi-sfa-sap.md) - [Bagaimana cara menambah kuota users berlangganan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-menambah-kuota-users-berlangganan.md) - [Bagaimana jika salesman lupa melakukan sync transaction?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-jika-salesman-lupa-melakukan-sync-transaction.md) - [Bagaimana jika saya lupa password?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-jika-saya-lupa-password.md) - [Mengapa pelanggan tidak tampil di aplikasi SFA - SAP?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/mengapa-pelanggan-tidak-tampil-di-aplikasi-sfa-sap-1.md) - [Bagaimana cara migrasi data dari program sebelumnya?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-migrasi-data-dari-program-sebelumnya.md) - [Bagaimana memastikan bahwa master data dari Accurate sudah masuk ke SMH?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-memastikan-bahwa-master-data-dari-accurate-sudah-masuk-ke-smh.md) - [Jika melakukan edit master data baiknya dilakukan di SMH atau di Accurate?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/jika-melakukan-edit-master-data-baiknya-dilakukan-di-smh-atau-di-accurate.md) - [Bagaimana cara mengubah bahasa?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-mengubah-bahasa.md) - [Apakah satuan unit produk pada pesanan yang terintegrasi dapat mengikuti pilihan unit yang dipesan?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/apakah-satuan-unit-produk-pada-pesanan-yang-terintegrasi-dapat-mengikuti-pilihan-unit-yang-dipesan.md) - [Bagaimana agar jumlah kuantitas stok dapat terlihat di SFA?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-agar-jumlah-kuantitas-stok-dapat-terlihat-di-sfa.md) - [Bagaimana cara memastikan pesanan dari SMH sudah masuk ke Accurate?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-memastikan-pesanan-dari-smh-sudah-masuk-ke-accurate.md) - [Bagaimana cara masuk ke SMH?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-masuk-ke-smh.md) - [Apakah stok dari Accurate akan otomatis terupdate di SMH?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/apakah-stok-dari-accurate-akan-otomatis-terupdate-di-smh.md) - [Apa saja keuntungan menggunakan SAP?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/apa-saja-keuntungan-menggunakan-sap.md) - [Bagaimana cara melakukan setting printer?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/bagaimana-cara-melakukan-setting-printer.md): Menu printer setup ini bisa digunakan jika Anda menggunakan portable printer yang terhubung dengan Bluetooth. Untuk hal ini invoice yang tampil merupakan proforma invoice. - [Berapa harga berlangganan SAP?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/sales-automation-platform-sap/berapa-harga-berlangganan-sap.md) - [SimpliDOTS Retail](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/simplidots-retail.md) - [Apa itu SimpliDOTS Retail?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/simplidots-retail/apa-itu-simplidots-retail.md) - [Bagaimana cara menampilkan data bank account untuk pembayaran dari aplikasi Retail?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/simplidots-retail/bagaimana-cara-menampilkan-data-bank-account-untuk-pembayaran-dari-aplikasi-retail.md) - [Bagaimana cara mengubah kata sandi Akun di aplikasi Retail?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/simplidots-retail/bagaimana-cara-mengubah-kata-sandi-akun-di-aplikasi-retail.md) - [Apakah untuk mengirim pesanan yang dibuat dari aplikasi retail perlu dilakukan synchronize?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/simplidots-retail/apakah-untuk-mengirim-pesanan-yang-dibuat-dari-aplikasi-retail-perlu-dilakukan-synchronize.md) - [Bagaimana cara menghubungkan nomor WhatsApp di aplikasi Retail untuk mengirim bukti pembayaran?](https://simplidots.gitbook.io/faq/frequently-asked-questions/memulai-dengan-simplidots/simplidots-retail/bagaimana-cara-menghubungkan-nomor-whatsapp-di-aplikasi-retail-untuk-mengirim-bukti-pembayaran.md)